Most Frequent Questions and Answers: List of FAQs that you might want to ask and do not know whom to speak to or how to detail your request. Read the entire list here.
1) I live in the U.S.A. Am I still able to play at online casinos? And if so which casinos accept U.S players?
The answer is yes you may. There are still a number of online casinos that accept U.S. players. You can locate this list on our home page under the main menu via U.S.A accepted. This list will provide you with those casinos still accepting players from America.
2) Are online casinos fair and honest?
Yes. In fact most online casinos have higher payout ratios than land based casinos. This is because the overhead is less and players are the ones who benefit from that. The cost to operate and start an online casino is expensive. Those companies that operate casinos realize that and understand that they are only as good as their reputation and most take great strides to ensure players are happy, paid in a timely manner and that the games are fair.
3) What kind of games will I find at an online casino?
You will find pretty much all of the same games you see at a land based casino. Most online casinos offer a full variety of games that include regular slots, video slots, multi-line slots, video poker and multi-hand video poker, progressive games, keno and some offer unique styled games as well.
4) How do I find casino reviews?
You can find a complete list of casinos we have reviewed by simply looking on our home page under the main menu. You will find reviews categorized by the casino software and all casinos are placed in alphabetical order.
5) How do I deposit at an online casino?
There are many ways you can deposit at an online casino. There are many online ewallets (online companies you can register at and open an account with) that allow you to deposit into an account and then make your deposits at the casino via that method. These ewallets also allow you to withdrawal directly to them if you wish and then request a check or direct deposit into your bank for example. These are extremely safe and secure and are a very good viable option to depositing. You may also use credit cards if your credit card company allows online transactions with online gabling sites.
6) Is online gambling safe? Is my personal information secure?
Yes, online gambling is very safe and is a well establish industry that is regulated by the countries the online casino is registered under. All online casinos employ the latest technology in secure processors to ensure all your information and transactions are safe and secure. In addition most online casinos also regularly have there operations reviewed by licensed chartered accountants to provide peace of mind to player and ensure them payouts are what they claim them to be. Online casinos as a rule will never sell your information to a third party either.
7) How do I open an account at a online casino?
To open an account you need to click on one of the links on our site and then download the casino. Once you have done this you simply register a real money new player account. You can then make a deposit and you are ready to play and begin enjoying the games.
8) I just won at the casino! How do I cash out my winnings?
Well there are various ways you can do this. If you deposited via a ewallet like MoneyBookers or Neteller for example, you may cash out directly to them. You can also request a check or various other methods like Western Union. The best thing to do is look over the banking section within the casino you played with and you will locate many ways to withdrawal your winnings. You will find the process simple and easy to understand and navigate. If you run into any questions simply contact casino support and they will help you also.
9) What are sign up bonuses and how do they work?
A sign up bonus is an incentive the casino gives you to make your first deposit. These can range from 100% or more and can also be given to additional deposits as well. That depends on the individual casino. Always be sure to read terms on any bonus you play. As online casinos pay a far higher percentage than land based casinos many will request you playthrough your deposit and bonus at least once and sometime more prior to being able to cash out.
10) Which casino should I play at? I’m new to online gaming?
Well choosing an online casino is personal and most players make that choice by looking over the bonuses offered and also game selection. That is the benefit of having a site like ours to help guide you and provide you information on many casinos including reviews and game reviews. Look over the reviews and always read them fully as a lot of information will be provided within them for you to help you decide which casino to play at.
11) I’m having difficulty downloading the software, why?
This is usually not a common occurrence but if it does happen it could a result of your computer’s security software blocking the download. This does not mean the software is corrupted or a security risk but simply blocked by your firewall or security software. You may need to turn off your firewall during the download and then turn t back on after the download has completed. Also you may see a small bar under your windows search bar asking for you to accept the download. This is common and some security software does this at times. Simply click to accept the file and the casino will begin to download.
12) I didn’t see my question listed under the F.A.Q page. How can I get my question answered?
If you did not see your questions listed here then please email us at and we will be happy to assist you in any way possible.